Keystart Home Loans — Finance in East Perth

Reviews of Keystart Home Loans

• Abigail

  Added 2014.11.02

  Last year I applied for a Keystart loan. I wasn't earning enough. Worked hard, earnt $20,000 more this year. Applied for a Keystart loan. Met all the criteria , was invited to ring the sales people to take the process further, so they ask for the current year and previous year income.......one thing they don't mention ANYWHERE until you get to this stage is that they take the lowest annual earnings of the two and do their calculations on that, which of course were last years earnings so of course I don't qualify...... again. Keystart - the logical process would be to add the two together and take the average of both or at least give that information in the initial "do I qualify' process. So thanks, for making me feel like I had a chance this year and then kicking me in the guts...again
• Charles

  Added 2014.11.02

  Keystart need to start lowering their interest rates a bit other wise they are going to find a lot of people re-finacing due to the falling market
• Sarah

  Added 2014.07.12

  Brilliant customer care and response on emails/calls. My application handled by Mario who provided magnificent service. I know the rate high but good for the start with low deposit.ta
• Owen

  Added 2013.10.08

  Very frustrating process. We had 27 conditions to meet for formal approval. We met all of them. Then they asked for 4 more. We met them immediately and a week later they are asking for more different conditions to be met. I sent them back immediately again. Now I'm being told it will take another 3-5 days to look at our file. We have already had to ask for an extension on finance once and we are getting very close to the second deadline. I do not understand why the new information they keep asking for was not in the original conditions. The goal post just keeps moving with no rhyme or reason. I understand the need to be thorough, but ask for it the first time around. Don't keep adding more conditions after the fact.
• Daniel

  Added 2013.08.12

  Absolutely amazing - no way would i be in a house without Keystarts low deposits - however interest rates are high so if you have a deposit, go with P&N or your bank - mine is currently 1.5-2% higher than other advertised rates, i am currently in the process of moving on from keystart. and that purely because i have paid off enough and have enough in equity to switch. Goodluck future homebuyers.